Xbaje com – Privacy Policy

1 Introduction

Xbaje com places the highest importance on your privacy. We believe every member's personal data belongs to them, and it is our responsibility to keep it safe.

This Privacy Policy explains what data we collect, why we collect it, how it is stored, and what rights you have over your own information. It has been prepared in compliance with applicable data protection laws in Bangladesh and international standards.

If you have any questions, feel free to reach out at any time — we're always here to help.

2 What types of data are collected

Xbaje com collects only the information necessary to provide its services. We do not gather data beyond what is needed.

Personal Identification Information

• Full name, date of birth, and nationality.
• Email address and mobile number.
• Home address and postal code.
• National ID or passport number (for verification purposes).

Financial Information

• Payment method details (Mobile Pay, Nagad, Rocket number).
• Transaction history and amounts.
• Deposit and withdrawal records.

Usage Data

• Device type, browser, and operating system.
• IP address and location data.
• Time spent on the platform and which games you played.
• Login times and session information.

3 How We Collect Your Information

We collect your information through the following methods:

4 Purpose of data use

Xbaje com uses your data solely for the following purposes:

• Account management: For sign-up, login, and identity verification.
• Payment processing: To process deposits and withdrawals.
• Security assurance: To prevent fraud and unlawful activity.
• Legal Obligations: To comply with anti-money laundering laws.
• Service improvement: To recommend games and bonuses tailored to your preferences.
• Contact: To keep you informed about important updates and promotions.
• Responsible Gaming: To detect unusual gaming patterns and provide appropriate support.

If you no longer wish to receive marketing emails, you can opt out at any time by contacting our support team.

5 Data Sharing & Third Parties

Xbaje com does not sell your personal data to any third party. However, in certain specific circumstances, data may be shared with trusted partners:

• Payment Providers: Mobile Pay, Nagad, Rocket – used solely to process transactions.
• Identity verification services: Secure third-party services for the KYC process.
• Legal authorities: When required by court order or government directive.
• Technology partners: Server and security service providers – bound by contract to maintain confidentiality.

6 Cookie Policy

Xbaje com uses cookies on its website. Cookies are small data files stored in your browser that help improve your browsing experience.

The cookies we use:

• Essential Cookies: To keep login sessions active and maintain security. These cannot be disabled.
• Functional Cookies: To remember your preferred language and settings.
• Analytics Cookies: To understand which parts of the platform are most used. This data is fully anonymized.

You can manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of some platform features.

7 Data security measures

Xbaje com uses the most advanced technology to protect your data. Our security framework is built across multiple layers:

• SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
• Firewall Protection: An advanced firewall system blocks unauthorized access.
• Two-Factor Authentication: OTP verification required at login.
• Regular Security Audits: Regular audits conducted by third-party security experts.
• Limited Access: Only designated staff can access your data, and only when required.
• Data Backup: Regular backups are maintained on secure servers.

8 Your Rights

As an xbaje com member, you have several important rights regarding your personal data:

To exercise any of these rights, email our support team. We will respond within 30 days. In some cases, legal obligations may prevent complete deletion of certain data — we will inform you if that applies.

9 Data Retention Period

Xbaje com does not retain your data longer than necessary:

• Active account data: For as long as your account remains active.
• Financial Transaction Records: Up to 7 years for legal compliance purposes.
• KYC documents: 5 years after account closure (as required by law).
• Customer Support Chat: 2 years.
• Technical logs: 90 days.

Once the retention period expires, data is securely deleted or anonymized.

10 Child Protection

Xbaje com strictly enforces an 18+ policy. We never knowingly collect personal data from anyone under the age of 18.

If we are notified that a minor has created an account, we will immediately close that account and delete all associated data.

If parents suspect their child is using xbaje com, please contact our support team immediately.

11 Policy Updates

Xbaje com may update this Privacy Policy when necessary. For any significant changes, we will post a notice on the website and notify you via your registered email.

You can check the "Last Updated" date at the top of this page to see when the policy was last revised. Continued use of the platform after any changes constitutes your acceptance of the updated policy.

12 Contact & Complaints

For any privacy-related questions or concerns, please get in touch with us:

• Email: privacy@xbajecom.net
• Support Email: support@xbajecom.net
• Live Chat: Available 24/7.
• Response Time: Typically within 7 business days.

For more information Terms & Conditions and Responsible Gaming View Page.